Conflict Management Skills: For Business & Project Management

Conflict Management Skills: For Business & Project Management

Course Description

Conflicts are unavoidable at times. This course will help managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others.

Resolve conflict easily with the right skills.

- Help employees manage & resolve conflict
- Understand expectations and create a conflict management culture for coaching employees
- Learn how to handle tricky situations
- Have the knowledge of tackling such confrontations

This course qualifies for PMI Professional Development Units (PDU) .

Course Objectives

1. Learn how to recognize when team members need help managing conflict
2. Use a mediation process to help groups resolve existing conflict
3. Create expectations for managing conflict
4. Create a conflict management agenda item to create a conflict management culture
5. Create problem-solving expectations for your employees
6. Stay open to various and creative solutions
7. Provide employees a process for managing conflict with others

Related Courses

Supervision Basics: For Business & Project Management
SGD $59.95
Course Description
Supervisory roles are often under looked and neglected in terms of training and specific, even if it may be critical to employee satisfaction. Managers will learn the supervision skills needed when they are responsible for guiding the performance of others. Understand how supervision will help to improve workplace productivity. - Understand how to provide the right help and assistance to employees facing challenges - Identify how employees' family, hobbies, personal challenges and interests may clash with team and company policies and how to resolve them - Learn the importance of a work/life balance - Know how you can reach out to employees This course qualifies for PMI Professional Development Units (PDU).
Read more...
Management Essentials: For Business & Project Management
SGD $52.95
Course Description
With increased responsibility comes the need for new skills and an expanded perspective of your organization. This course will help managers build the basic management skills required to coach employees, deliver feedback and recognize the achievements of others. Learn effective management skills to improve workplace cohesiveness. - Understand the needs of your employees - Create great team environments and build employee satisfaction - Learn to conduct performance reviews and departure interviews - Make use of feedback and opinions to become even better! This course qualifies for PMI Professional Development Units (PDU).
Read more...
Learn to lead and manage with the totalView™ Toolkit
SGD $79.95
Course Description
Great interviewers are made not born, said in a different way. If you want recruiters and hiring managers in your organization to make great hiring decisions, they need the totalView™ online e-learning interviewer training! The totalView™ Toolkit teaches the OMNIview patented “Behavior Based Interviewing” approach, which is the most complete interviewing process in the world. Behavior Based Interviewing allows individuals to structure both behavioral interview questions AND the many other critical non-behavioral questions you need to have answered to truly assess a candidate’s “fit”. Interview training is key to making sure you get the right hire and talent for your team! - Know the different types of interview - Learn the proper process flow of conducting an interview - Know how to conduct a proper interview - Learn the etiquette of holding an interview This course qualifies for PMI Professional Development Units (PDU).
Read more...

Content

Helping Employees Manage Conflict

Help Groups Resolve Conflict

Conflict Management Expectations

Create a Conflict Management Culture

Coaching Employees to Manage Conflict

*Coupon Code*
You are making payment for the following course : Conflict Management Skills: For Business & Project Management

Price (SGD$) :	52.95

*Redemption*
Cashback balance ($) : 0.00



GST 7% ($) :	3.71
Final amount to pay ($) :	56.66