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The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Employees get clear on their work priorities for the next 30 days
Customer Service professionals is the front line of your organization. This course will help individuals build the skills required to deliver excellent customer service and build customer loyalty. Whether you are working as a CS professional or not, it's good to know the basics to be more effective in communicating with your customers. Understand why Customer Service is critical in a world where the Customer may always be right. - Learn to build rapport with your customers through listening and developing a focus on the customer - Handling customer service requests over the phone, in the field or internally and managing confrontations and conflict - Understand how important it is to have a strong front on your customer service - Learn how you reach out to your customers and empathize with them
Building Trust with Remote Teams - Testing
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
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Giving Remote Feedback
SGD $29.95
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Applying Coaching Remotely
SGD $29.95
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Coaching Other - The Basics
SGD $29.95
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Helping Others Achieve Goals
SGD $29.95
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Collaborative Goal Setting at a Distance
SGD $29.95
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Keys to Remote Accountability
SGD $29.95
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Communication Techniques for Web-based Presentations
SGD $29.95
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Web-based Presentation Basics
SGD $29.95
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Getting Ready for Your Virtual Presentation
SGD $29.95
The Remote Leadership Toolkit: Advanced Skills provides remote leaders additional tools and information to continue build their skills to lead and manage a remote team. Understanding the basic skills will help you to go further in managing from a virtual distance. Perfect the skills to lead remotely and maintain that success effectively. - Tackle the challenges and successfully present remotely with proven practices for great web-based presentations - Overcome challenges of accountability even remotely by goal setting and supporting those goals - Learn how the coaching model will help your interactions and learn to provide remote feedback - Learn how you to maintain your productivity and success in the long run This course qualifies for PMI Professional Development Units (PDU).
Read more...
Leading a Virtual Meeting
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
Read more...
Planning a Virtual Meeting
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
Read more...
The Pitfalls of Web-Based Meetings
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
Read more...
Maximizing Virtual Tools
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
Read more...
Building Trust with Remote Teams
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
Read more...
Managing Remote Teams
SGD $29.95
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
Read more...