Communicating with Others: For Business & Project Management

Communicating with Others: For Business & Project Management

Course Description

Communication is the key in any work environment. This course will help individuals build the skills required to effectively communicate their thoughts, ideas and opinions with others.

Learn how to communicate with others effectively to improve productivity.

- Understand nonverbal communication and body language
- Learn about the need for a company vision and how to promote
- Manage and handle customer complaints
- Learn how to engage others in an effective communication

This course qualifies for PMI Professional Development Units (PDU) .

Course Objectives

1. Monitor and improve your nonverbal communication actions
2. Strengthen your ability to read other people's body language
3. Determine how you will talk about, promote and share the organization’s vision with others
4. Create a concise branding statement to connect others to the organization's vision
5. Share with others what idea or course of action you think is best
6. Learn how to brand and promote what you love to do
7. Positively handle queries or complaints from your customers

Related Courses

Increasing Your Contribution at Work
SGD $59.95
Course Description
For employees who are struggling to meet commitments or who just want to increase the quality of work, this course is for you. Learn how to tap into your creativity to deliver a higher level of performance, while also taking action to create accountability for your results. When you take action to increase your contribution, you will not only be contributing to the organization at a higher level, you will also be more skilled and effective in your job too. * This module is approved for 8 hours of PDU credit
Read more...
Increasing Employee Engagement: For Business & Project Management
SGD $52.95
Course Description
Employee engagement is a property of the relationship between an organization and its employees. An "engaged employee" is one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. This course aids managers in building the skills required to engage employees to perform at their best. Employees take your leads, so be prepared to engage them. - Learn to support your employees and connecting work to the organization - Understand your employee's skills and use their best skills and abilities - Create team satisfaction as you inform and inspire your team - Understand the need for work-life balance This course qualifies for PMI Professional Development Units (PDU) .
Read more...
Creating Great Teamwork: For Business & Project Management
SGD $52.95
Course Description
Building strong teamwork begins with trust and clear communication. When teams trust all members and communication is clear and frequent, teamwork starts to build. As a small-business owner, each team member must contribute and work well with her peers. You must encourage and recognize great teamwork and quickly resolve any disputes that might occur. By going through the modules in this course, managers will learn ways strengthen their skills in order to build great teamwork among their team and employees. Teamwork is critical to every organization in being more effective. - Manage the team through behavior norms and expectations and developing a strong team culture - Spur the team to work better with others - Involve the right people and right information to make great decisions - Discover ways to build positive a working environment This course qualifies for PMI Professional Development Units (PDU).
Read more...

Content

Nonverbal Communication

Understanding Body Language

Talk About and Promote the Company Vision

Create a Vision Branding Statement

Handling Customer Complaints

Brand and Promote What You Do

Share What You Think is Best

*Coupon Code*
You are making payment for the following course : Communicating with Others: For Business & Project Management

Price (SGD$) :	52.95

*Redemption*
Cashback balance ($) : 0.00



GST 7% ($) :	3.71
Final amount to pay ($) :	56.66