Communicating with Others: For Business & Project Management

Communicating with Others: For Business & Project Management

Course Description

Communication is the key in any work environment. This course will help individuals build the skills required to effectively communicate their thoughts, ideas and opinions with others.

Learn how to communicate with others effectively to improve productivity.

- Understand nonverbal communication and body language
- Learn about the need for a company vision and how to promote
- Manage and handle customer complaints
- Learn how to engage others in an effective communication

This course qualifies for PMI Professional Development Units (PDU) .

Course Objectives

1. Monitor and improve your nonverbal communication actions
2. Strengthen your ability to read other people's body language
3. Determine how you will talk about, promote and share the organization’s vision with others
4. Create a concise branding statement to connect others to the organization's vision
5. Share with others what idea or course of action you think is best
6. Learn how to brand and promote what you love to do
7. Positively handle queries or complaints from your customers

Related Courses

Remote Leadership Toolkit: Getting Started: For Business and Project Management
SGD $199.00
Course Description
Telecommuting will soon be the new buzzword in organizational structures. Designed for anyone who manages and leads others remotely, the Remote Leadership Toolkit: Getting Started provides remote leaders the tools they need to be successful leaders, no matter where their employees work in the world. Maximize your influence and leadership skills even from out of the office. - Understanding the uniqueness of a virtual environment and shifting your mindset to fit - Picking up the unique leadership skills needed to lead others remotely and build trust - Learn the skills needed to plan and lead successful virtual meetings - Leave a positive impact on your team This course qualifies for PMI Professional Development Units (PDU) .
Read more...
Performance Management and Development - For Business and Project Management
SGD $149.95
Course Description
This set of e-learning courseware will solve some of the most common performance management, performance review and development headaches. Turn the one time per year discussions into on-going discussions. Create valuable annual reviews driving development resulting in more motivated employees. And be able to increase the productivity level of the employees as a team and in turn, produce successful performance review. Produce valuable annual reviews that drives development from motivated employees. - Evaluate your perspective for performance management discussion - Determine and help different employees with their performance - Creating an environment to conduct a successful performance development conversation - Know how to conduct performance development discussions
Read more...
Building Trust and Respect: For Business & Project Management
SGD $52.95
Course Description
Successful teamwork is built on a foundation of trust. Each member of the team must establish trust, cultivate trust through his actions and words, and work to maintain it. Each member also needs to be able to trust his team members to make a commitment to the team and its goals, work competently with those goals in mind, and communicate consistently about any issues that affect the team. This course will aid managers in building the level of trust and respect they receive from their employees, peers and customers. Build trust and respect effectively for a more productive environment! - Make your actions support company values - Evaluate others fairly - Push and encourage innovation in the workplace - Create a network of resources for your employees This course qualifies for PMI Professional Development Units (PDU).
Read more...

Content

Nonverbal Communication

Understanding Body Language

Talk About and Promote the Company Vision

Create a Vision Branding Statement

Handling Customer Complaints

Brand and Promote What You Do

Share What You Think is Best

*Coupon Code*
You are making payment for the following course : Communicating with Others: For Business & Project Management

Price (SGD$) :	52.95

*Redemption*
Cashback balance ($) : 0.00



GST 7% ($) :	3.71
Final amount to pay ($) :	56.66